Costco & Kirkland a Waste
Got the kirkland BTH first. Eight weeks of going back and forth and finally returned them. Told the Resound Future was better.
It has now been eight weeks of going back and forth including making three earmolds that did not work. They even re-programed them without success.
I finally gave up when the company sent me an e-mail saying they cannot discuss a medical device with me?? That was the straw that broke it.
I returned them, went to an independent audiologist. He fitted me with a pair of Siemens hearing aids and a month later no issues and no problems. Have not been back since.
Stay away from Costco and Resound. There is no support at all.