No t-coil in Costco Hearing Aids

by Brian
(Easton, Md)

I have Costco Hearing aids and they are pretty poor. You obviously get what you pay for. I have found out there are better aids on the market that filter out background noise. Also mine have no t-coil which is a much needed feature for someone with hearing loss.






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Dec 14, 2016
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To anonymous - Ever wonder why they don't leave their name?
by: Ron Allander NBC-HIS

Anonymous,

My advice to anyone looking to get help for their hearing is to shop around. If you are only price sensitive, Costco maybe a good option for you.

I would challenge anyone though to compare our prices to what you get at Costco or anywhere for that matter. Part of the solution for hearing loss is the hearing aid, no question. Probably more important than the actual hearing aid is the audiologist, hearing instrument specialist, or audio tech that is fitting you with a hearing instrument.

Of course, followup and counseling is a huge part of the equation.

Anonymous, yes I am a hearing aid dispenser. But haven't lost any business to Costco. In fact there is only one location in the eight counties that we service. So hardly a threat. We offer the most advanced hearing instruments that are very competitive in pricing, 5 year manufacturer's warranty on all levels of technology, free batteries for life, followup care for life.

So now you will understand why our business grew by 70%(not hardly losing) this year over last year. High tech hearing instruments with service that no one can match. Especially a Costco.

We don't encounter Costco much but here is a specific case that just happened to come up today.

A gentleman by the name of David came into our Harrisburg office on November 30th to be tested. He was upfront and honest and told the specialist that he was shopping and we were second on the list.

He was at Miracle Ear last week, he came to our Beltone office at Sears, and he was going to Costco which is just down the street from this office sometime within the next week.

The specialist tested him and reviewed the results. He discussed options with him that would give him the best results. After the evaluation he said he felt much more comfortable with us than Miracle Ear. But not so fast he still had to go to Costco before he made his final decision.

Well, to make an already long story short, he came back to Beltone today because of the professionalism, price, warranty, and service was superior to the other brands. Yes, he paid a few hundred dollars more but add in the warranty and batteries alone and we are actually cheaper in the long run. Not to mention convenient locations and followup care that is second to none.

Anonymous (aka Costco Employee),
As far as being bias or editing comments, have you read the reviews on this site?

There are many excellent reviews about Costco on this website......And there are some bad ones as well. I don't remove reviews because of someone's opinion about a hearing aid product.

I am thrilled that people are getting help for their hearing. And that they are researching and reading reviews(that makes them smart). Better hearing literally changes their lives. I recommend just seeking help no matter what brand they choose.

Sincerely,

Ron Allander, BC-HIS, Owner of nine Beltone Hearing Centers, and father of hearing impaired daughter.

Nov 30, 2016
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Audiologists make COMMISSION to charge you OVERpriced hearing aids
by: Anonymous

MY comment is directed at Ron Allander NBC-HIS. I noticed that Ron Allander is a licensed hearing specialist of some sort which of course, he will attempt to discredit COSTCO's hearing aids because he loses customers and his commission $ who will not be fooled into buying overpriced hearing aids. My 80 year old dad on a fixed income was almost pushed into buying a SINGLE ReSound LiNX2 midmodel 7 hearing aid for $3400 ! Thank goodness I decided to price check around first and I found Resound at Costco for about $1300 with a 180 day (6 months !!) trial period ! (as opposed to the minimum Federally mandated 30-day trial period given by the private Audiologist) Another tip: if you go to an ENT, it may be paid for by Medicare or Part B because it is a REAL DOCTOR/ medical issue as opposed to an audiologist, especially if you have a cochlear implant in one ear. Hope this helps someone !

Oct 25, 2016
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Untruths
by: Anonymous

Costco does not "strip out" anything from their aids.
Costco offers mid-level and premium-level hearing aids. The features in a mid-level aid are not the same as the premium. Hence, the price difference between the two.
If you want a telecoil, the aid must be large enough to house it. If you chose a CIC or IIC style (i.e., a small aid), the t-coil won't fit. Neither will directional mics, for that matter. This is true throughout the industry, not just at Costco. It's NOT a technology issue, it's a size issue.
Caveat emptor. Hearing aid providers outside Costco will tell you a lot of untruths about Costco hearing aids. Costco does not sell junk anywhere in the warehouse. Bad quality stuff gets fixed or discontinued. The corporate staff has experience dispensing hearing aids, and new aids are beta tested in selected locations before Costco offers them to members.
Make an appointment and find out for yourself. You will not be pressured to buy and most Costco hearing professionals welcome the opportunity to debunk the myths others are perpetrating.

Mar 04, 2016
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Yes tcoil is there
by: Anonymous

I was having trouble On the phone with my Kirkland 6.0 hearing aids. They activated the tcoil for me. They don't do it automatically because it can give feedback issues. But the option is there.

Feb 08, 2016
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by: Ron

Rexton is an entry level version of the Siemens and costs much less than Siemens hearing aids.

Feb 07, 2016
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Also, Costco does NOT strip out features from top of the line Hearing Aids
by: BOB

That's total BS. Costco sells the Rexton Trax 42 for about $2600, which ANYONE can look up the features as matching the Siemens Binax 7 hearing aid, which is their best hearing aid. If there are any differences, they are minor.

Feb 07, 2016
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Yes, there are T-coils in Costco Hearing Aids
by: Bob

It depends on which hearing aids you select. The Rexton Trax 42 definitely had telecoils in them. You must have selected their lowest grade hearing aids.

Jan 17, 2016
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Stripped Down
by: Ron Allander NBC-HIS

Brian,

Costco Hearing Aids work for some people and some hearing losses. If you don't have any issues with hearing in background noise or don't need any options, then Costco may work for you.

But you're correct, Costco strips out many of the options that come standard on better quality hearing aids. Their goal is to get the hearing instruments from the manufacturers as cheaply as possible.

Unfortunately many people don't realize this until they have a problem.

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