ReSound Great Disappointment Alera 9 TS
by Loved ReSound
After many years of using ReSound aids, I've just received a new pair. Great disappointment!
I love the sound of ReSound hearing aids. However, the shell design is not user friendly for anyone without great agility, & nimble fingers. To turn on/off, you have to open the battery holder not easy unless you take off the aid
Changing batteries is difficult & a toothpick or other small pointed item has to literally "push" the battery out you cannot use fingernails to get battery out
. The volume control button is just behind the 2 mics & when changing volumes/programs my fingers lightly brush over the mics causing "frying bacon" sounds amplified in the ears. On the shell, ReSound is imprinted, but to find the model/etc. even using a lighted magnifier the numbers cannot be read. Sales Rep said he'd have to read them for me.
The literature, user manual is very very general for all their aids, no mention of the exact type of aid given to consumer. How do consumers know what they are getting for the $$$? I've always held ReSound in the highest esteem in the hearing aid world, but my world has been shattered by the new aids.
I know I am only one person with an opinion & I do hope other ReSound hearing aid users can give positive feedback which can help me. I not only have volume hearing loss, I have distortion & severe tinnitus. I want to say the TS adaptation to the Alera 9 has made a difference, but thus far it seems no different.