Review of New & Poorly Designed 'Resound' Costco hearing aids
by Jim Alexander
(Central Point, OR. USA)
The new hearing aids being sold by Costco under the Kirkland name are made by Resound for Costco.
Instead of a tube going to the ear mold they use a wire to a flexible ear mold. Inside this flexible ear mold the wire drives a little speaker which improves the sound greatly. That's the part they got right!
What Costco did wrong, in my experience, is:
1. Making these hearing aids and using a small battery which only lasts for 3-4 days and;
2. Selling the hearing aid with a bluetooth system that costs an extra 200.00+ dollars over and above the 1800.00 I already spent on the hearing aids and;
3. When using the hearing aids with the separate bluetooth adapter you must have brand new batteries ( 1 or 2 days old) or else the bluetooth will drop your calls with no advance notice.
I find my self hearing a Beep, Beep, Beep in one hearing aid and that on will shut down but the other hearing aid will still be working on Bluetooth for about 15 seconds when the second hearing aid will just cut off without warning.
Only very new batteries will work on the bluetooth adapter so I find my having to change the batteries daily to make sure I don't drop a call.
Just a very poorly thought out design. If I didn't get such good sound from not having the 'air tube' I would return the aids to Costco and get my money back, as it is I have to suffer with no useable bluetooth and short battery life even without using the bluetooth. I have worn aids for 10+ years.